Last Updated: 12/08/2024
Light Knowledge BD is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose information about you when you visit our website, make a purchase, or otherwise interact with us.
You are advised to carefully read the Privacy Policy. By accessing the services Light Knowledge BD provides, you agree to the collection and use of your data by Light Knowledge BD in the means provided in this Privacy Policy.
1. Information We Collect
a. Personal Information
When you create an account, place an order, or interact with our services, we may collect personal information, including but not limited to:
– Name
– Email address
– Shipping and billing address
– Payment information
– Phone number
– IP address
b. Non-Personal Information
We may also collect non-personal information automatically when you visit our website, such as:
– Browser type
– Operating system
– Pages visited
– Time spent on our site
– Referring website
2. How We Use Your Information
We use the information we collect for various purposes, including to:
– Process and fulfill your orders
– Communicate with you about your order, account, or customer service inquiries
– Improve our website, products, and services
– Personalize your shopping experience
– Send promotional offers, newsletters, and other marketing materials (with your consent)
– Prevent fraudulent transactions and monitor against threats
3. How We Share Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with:
– Service Providers: Third-party companies that perform services on our behalf, such as payment processing, shipping, and marketing.
– Legal Compliance: When required by law or in response to a legal request, such as a subpoena, court order, or government investigation.
– Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred as part of the transaction.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us remember your preferences, keep you logged in, and understand how you use our site. You can control or disable cookies through your browser settings, but please note that some features of our website may not function properly without them.
5. Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
You have the right to:
– Access Your Information: Request a copy of the personal information we hold about you.
– Correct Your Information: Request corrections to any inaccuracies in your personal information.
– Delete Your Information: Request the deletion of your personal information, subject to legal obligations.
– Opt-Out: Unsubscribe from marketing communications at any time by following the instructions in the communication or contacting us directly.
7. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will delete it promptly.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:
Light Knowledge BD
Business Address: 498 Prothikkha Villa, North Dania, Kajla Rd, Jatrabari, Dhaka, BangladeshÂ
Email: Customercare@lightknowledgebd.com
Phone: 01707-066988
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This Privacy Policy is intended to inform you of our practices and help you make informed decisions. By using our website and services, you agree to the collection, use, and sharing of your information as described in this policy.
